Where Tails are Wagging, and Pets are Bragging!

Please ensure that your dog has been given the opportunity to be relieved and walked prior to the grooming as this will ensure that they are not stressed or agitated and get the maximum enjoyment from their grooming experience. We will not perform any grooming procedure that causes pain or a level of stress that we think is excessive. In some situations, this can include nail trimming.

For some senior dogs the grooming experience can be a Stresstui event tor them. At ParK N bath we will try and make the experience as comtortable and stress free as possible.  Only grooming work that your dog will tolerate will be carried out. We will not groom any dog if it causes them any undue stress.

You as the dog owner, should advise us of any medical, physical, emotional issues, allergies, sensitivities, or pre-existing conditions and any treatment they are receiving before grooming takes place. In the event that Park N Bath discovers any conditions or problems we will immediately contact you. Park N Bath will not be held responsible for any conditions or problems discovered during grooming.

Please keep in mind that a matted coat can cause numerous health conditions 

including itching, irritation, and skin infections. Removing a heavily matted coat 

includes risks of cuts or abrasions due to warts, moles and skin folds that have become trapped and hidden in your dog’s mats. Heavy matting can also trap 

moisture on the dog’s skin, which if untreated can cause fungus or bacteria to grow causing skin irritations. Park N Bath will not be held responsible for any pre-existing conditions due to a matted coat, however in the event that we notice any unusual condition, we will inform the owner.

If your pet is heavily matted, there is only so much we can do, your pet needing to be brushed for more than an hour is not fair to your dog and may cause him or her undue stress and or illness. The coat will therefore likely need to be cut short, which will enable Park N Bath to start over with undamaged hair at the next agreed grooming appointment. If we feel that we can de-matt some or all of your dogs coat then, an additional sum of Php 100.00 per 15 minutes will be incurred, in addition to the service all provided. We will only attempt to de-matt  your dog if they are NOT showing signs of stress or anxiety.

In the event that Park N Bath are unable to complete a full groom or any treatment that has been pre-booked due to excessive matting or the dog not being available at the allocated appointment time, then Park N Bath reserves the right to stop the groom or treatment if started and request that an additional appointment is made for such work to be completed. All additional work will be at the expense of the owner.

Park N Bath staff have the right to work in a safe environment and therefore  Park N Bath reserves the right to refuse any groom at any time. If any member of it staff feels they are unable to carry out or continue a groom then same will stop immediately, and you as the owner will be responsible for payment of the work carried out up until this point. If your dog is showing signs of aggression and or biting but the groomer feels they can continue, then an appropriate muzzle may be used during any groom or treatment.

If your dog has behaviour problems, please let Park N Bath know when the appointment is made. Please also ensure that the member of staff to whom you give the dog is informed as to whether your dog has ever bitten another human or dog or has shown any signs of aggression in the past.

Additional charges may apply for extra time required due to a dog’s temperament and or behaviour during grooming or treatment.

You, as the owner agree to be held solely liable for any harm, injury or damaged caused by your dog and any costs thereafter incurred.

Due to the high demand of grooming appointments, scheduled appointment will be reserved for 24-hours to the corresponding client. It a client tailed to comply to the reserved schedule, the slot will be awarded to the next client in line.

Park N Bath will arrive as close to the scheduled appointment time, however, sometimes situations can occur that will disrupt our schedule. This can include, but not limited to, traffic, weather conditions, spending more time with an older 

or younger pet or difficult pet. At Park N Bath, we pride ourselves in your pet's 

welfare and therefore safety will never be compromised by rushing to meet our next appointment. Park N Bath will contact you and advise of a new arrival time if an appointment has to be changed. 

Park N Bath shall require 24-hour notice period to change or cancel an appointment. 

Failure to offer at least 24 hours in advance may result to a charge equivalent to the full price of the full groom and must be paid prior to your next grooming appointment. Giving advance notice gives us the opportunity to fill your grooming slot and adjust our schedule properly. If we show up and your dog cannot be groomed and or if there is no one at home, the full price of the groom service, sum of no less than Php 300.00, and the cost of fuel will be charged to the customer. A deposit may also be then be required for any further grooming appointment that you will make in the future.